Problems

To report a problem with the product, please send us an email to help@sosweat.com and we will do our best to assist you.

Can I get a refund?

Apple handles all the subscriptions on our behalf. To get a refund, you must contact Apple directly and they will handle your request.

To submit a problem to Apple, follow the following steps:

• Launch Mail from the Home screen of your iPhone, iPod touch, or iPad.
• Search for "Your receipt from Apple" if it's not immediately visible.
• Tap on the receipt for the purchase you want refunded.
• Tap Report a Problem next to the purchase you want to report. You will be redirected to Apple's problem reports page.
• Enter your Apple ID and password when prompted.
• Tap Choose Problem and select a problem from the menu.
• Follow the prompt to either submit the problem, visit iTunes Store support, or contact us directly.